• We accept returns within 30 days of the original purchase date.
• The item must be unused, undamaged, and in its original packaging.
• Personalized or customized items are not eligible for return unless there is a manufacturing defect or an error on our part.
• Please email us at info@surceescents.com with your request for return.

We only ship within the United States.  Orders are typically processed within 2-4 business days after payment confirmation. During busy periods, processing may take slightly longer, but we always strive to get your order out to you as quickly as possible.